"It is not possible to do this operation if a Max object is being created..." error
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"Some forest were not built correctly in the last render" error
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"The density of items has reached the Max. Density limit" error
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3DS Max 2021 was just released, when will it be supported by Forest Pack and/or RailClone?
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Are the Network licenses more expensive than the Stand-alone?
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As soon as I use Forest Pack with Civil View elements, Mental Ray Max crashes, what is the problem ?
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Borrowing network license(s) from any location
A network license can be borrowed from any location.(you can borrow it from the license server to your laptop). Just please note, that the License Server is using port 16720 by default, so this should be accessible on the laptop (ideally by using secured VPN connection, but it's not necessary).
Can I edit scenes in one workstation while rendering in other with a single license ?
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Can I open scenes which use the plugin on computers that don't have an active license ?
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Can I share a volume discount
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Can I transfer the license to another computer ?
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Can I Use Bercon Gradient, Multi-Texture or CrossMap with RailClone
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Can I use Forest Lite and RailClone Lite for my commercial projects?
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Distributed Rendering issues
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Do I need to purchase additional licenses for my render farm?
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Edges of Surface Areas
When Forest uses a Surface is a scattering area, it extracts a "virtual" spline from closed edges of the mesh, and this is used as a Spline Area for several operations, including Size/Edge youndary checking, Area Falloffs and others.
Enabling debug mode in the License Server
In case you have problems with the License Server, please use the following procedure to enable the debug mode, and send us the log file:
Expression shown in a tutorial does not work
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Flickering issues
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Forest 4.1 and above: XRef error loading scenes that uses 4.0 Presets
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Forest Colour or RailClone Colour does not work in Arnold
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Getting the Max minidump file
I got a crash in Max, and your support team requests me the minidump file. How can I get it ?
How can I get an invoice for my purchase?
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How can I verify and renew my Maintenance Plans?
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How do I install the software in the render farm?
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How do I know the status of my order?
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How does Forest handle Material IDs ? Can I use VRayMultiSubTex with Forest ?
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How does the activation process work?
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How many times can I activate a license?
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How much does a Maintenance Plan cost?
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How to create dense grass
I adjust the density on my grass scene using Distribution parameters, but the items look too sparse, even using high density values. What is the problem?
I get several errors after uninstalling RailClone 2, and coming back to version 1.x. Why ?
This error happens because some macros and values are stored in the user's folder, and cannot be removed by the setup program. If you want to uninstall RailClone 2 to restore RC 1.x, please use the following procedure:
I got an DLL error opening the Style Editor. How can I fix it ?
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I have not renewed my Maintenance Plan for several years. How much must I pay to get the latest upgrade?
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I have purchased a multi-license pack. Must I renew the maintenance plan for each license?
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I have several workstations but a single Network license. As soon as a workstation opens a Forest scene, it grabs the license from the server. How can I avoid it ?
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I would like to improve my viewport performance, when using complex scene with Multiple Forest objects. Is it possible ?
I would like to improve my viewport performance, when using complex scene with Multiple Forest objects. Is it possible ?
I'm following the books on a shelf tutorial. When I rotate the books with the transform operator the books spread out and do not change angle together.
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I'm getting badly deformed geometry on corners with a small radius
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Is it possible to have different versions of RailClone or Forest Pack installed at the same time?
Not with the same Max version, but it can be done using separate Max installations. For example, lets say you want to install an old version of RailClone in Max 2018 and the Latest Version in Max 2019:
Is there a guide describing the License Server, Server manager and the other related software?
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Licenses are missing
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Limit by Material ID not working
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More than one business day has passed since I ordered the software.
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Overlapping issues on rounded corners
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Performance is slow when using Viewport Statistics
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RailClone is not rendering with Octane
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RailClone vs Max Creation Graphs
We've been asked a few questions recently about Max 2016's new Max Creation Graphs feature. We're actually quite excited to see Max Creation Graph added to 3DS Max. It's great to see so much effort and energy being put into this year's release.
Rendering artifacts in Mental Ray
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Should I use meshes or proxies with Forest in V-Ray ?
Internally all Forest objects are converted to native instances of V-Ray, so there is no performance loss using meshes instead proxies.
Some keynotes about Areas->Boundary Checking->Edge mode
Why is Edge mode only supported in certain render engines?
The edges are deformed using RailClone with Clipping and Surface
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What are the benefits of choosing a three-year plan?
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What are the license restrictions for the library models and sample scenes ?
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What are the recommended settings to use high-poly 3D trees and render complex scenes with Forest Pack ?
Forest Pack includes native geometric shaders for the renderers listed below, making it possible to render scenes with millions of high poly trees, meshes and proxies:
What are the requirements to use Network licenses?
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What are the suggested settings to use billboards in my scenes ?
It depends on the renderer. These are some tips:
What happens when the Maintenance Plan period expires?
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What is a Maintenance Plan?
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What is the best way to create an excluding area for the grass, around the trees ?
What is the best way to create an excluding area for the grass, around the trees ?
What is the difference between Stand-Alone and Network licenses?
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What products are Maintenance Plans available for?
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When I use the Paint tool, the items are displaced in relation to the brush strokes. Why ?
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Who will process my order?
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Why do I need to log in into Update Manager to install the plugins?
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Why do segments in RailClone ignore my Materials
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Why do you offer Maintenance Plans instead of scheduled upgrades?
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