More than one business day has passed since i ordered the software, but I have not received an email. What should I do?

Question

More than one business day has passed since I ordered the software, but I have not received an email. What should I do?

Answer

Sometimes, we have problems with some customers because they don't receive our e-mails (usually because they have anti-spam filters that block our messages), so we have no way to contact them. If you don't receive news from us within 24 hours after ordering, or you don't receive a reply to your e-mails, please contact us by posting in our public forum, so we may write you.