Knowledge Base
Please type some keywords into the live search below to find answers to frequently asked questions
RailClone FAQ
- RailClone
- I get several errors after uninstalling RailClone 2, and coming back to version 1.x. Why ?
- Is it possible to have different versions of RailClone or ForestPack installed at the same time?
- I got an DLL error opening the Style Editor. How can I fix it ?
- Overlapping issues on rounded corners
- Limit by Material ID not working
- RailClone vs Max Creation Graphs
- I'm getting badly deformed geometry on corners with a small radius
- Why do segments in RailClone ignore my Materials
- I'm following the books on a shelf tutorial. When I rotate the books with the transform operator the books spread out and do not change angle together.
- Can I Use Bercon Gradient, Multi-Texture or CrossMap with RailClone
- The edges are deformed using RailClone with Clipping and Surface
- Expression shown in a tutorial does not work
- RailClone is not rendering with Octane
- Performance is slow when using Viewport Statistics
ForestPack FAQ
- What are the suggested settings to use billboards in my scenes?
- What are the recommended settings to use high-poly 3D trees and render complex scenes with ForestPack ?
- Rendering artifacts in Mental Ray
- As soon as I use ForestPack with Civil View elements, Mental Ray Max crashes, what is the problem ?
- Flickering issues
- When I use the Paint tool, the items are displaced in relation to the brush strokes. Why ?
- What is the best way to create an excluding area for the grass, around the trees ?
- I would like to improve my viewport performance, when using complex scene with Multiple Forest objects. Is it possible ?
- How to create dense grass
- Enabling debug mode in the License Server
- Getting the Max minidump file
- "Some forest were not built correctly in the last render" error
- "The density of items has reached the Max. Density limit" error
- Forest 4.1 and above: XRef error loading scenes that uses 4.0 Presets
- How does Forest handle Material IDs ? Can I use VRayMultiSubTex with Forest ?
- Distributed Rendering issues
- Should I use meshes or proxies with Forest in V-Ray ?
- Edges of Surface Areas
- Some keynotes about Areas->Boundary Checking->Edge mode
- "It is not possible to do this operation if a Max object is being created..." error
- Forest Colour or RailClone Colour does not work in Arnold
Sales FAQ
- Purchasing
- Annual Maintenance Plans
- What is a Maintenance Plan?
- What happens when the Maintenance Plan period expires?
- How much does a Maintenance Plan cost?
- I have not renewed my Maintenance Plan for several years. How much must I pay to get the latest upgrade?
- What are the benefits of choosing a three-year plan?
- Why do you offer Maintenance Plans instead of scheduled upgrades?
- What products are Maintenance Plans available for?
- How can I verify and renew my Maintenance Plans?
- I have purchased a multi-license pack. Must I renew the maintenance plan for each license?
Categories
- How-to Articles
- RailClone
- I get several errors after uninstalling RailClone 2, and coming back to version 1.x. Why ?
- Is it possible to have different versions of RailClone or ForestPack installed at the same time?
- I got an DLL error opening the Style Editor. How can I fix it ?
- Overlapping issues on rounded corners
- Limit by Material ID not working
- RailClone vs Max Creation Graphs
- I'm getting badly deformed geometry on corners with a small radius
- Why do segments in RailClone ignore my Materials
- I'm following the books on a shelf tutorial. When I rotate the books with the transform operator the books spread out and do not change angle together.
- Can I Use Bercon Gradient, Multi-Texture or CrossMap with RailClone
- The edges are deformed using RailClone with Clipping and Surface
- Expression shown in a tutorial does not work
- RailClone is not rendering with Octane
- Performance is slow when using Viewport Statistics
- ForestPack
- What are the suggested settings to use billboards in my scenes?
- What are the recommended settings to use high-poly 3D trees and render complex scenes with ForestPack ?
- Rendering artifacts in Mental Ray
- As soon as I use ForestPack with Civil View elements, Mental Ray Max crashes, what is the problem ?
- Flickering issues
- When I use the Paint tool, the items are displaced in relation to the brush strokes. Why ?
- What is the best way to create an excluding area for the grass, around the trees ?
- I would like to improve my viewport performance, when using complex scene with Multiple Forest objects. Is it possible ?
- How to create dense grass
- Enabling debug mode in the License Server
- Getting the Max minidump file
- "Some forest were not built correctly in the last render" error
- "The density of items has reached the Max. Density limit" error
- Forest 4.1 and above: XRef error loading scenes that uses 4.0 Presets
- How does Forest handle Material IDs ? Can I use VRayMultiSubTex with Forest ?
- Distributed Rendering issues
- Should I use meshes or proxies with Forest in V-Ray ?
- Edges of Surface Areas
- Some keynotes about Areas->Boundary Checking->Edge mode
- "It is not possible to do this operation if a Max object is being created..." error
- Forest Colour or RailClone Colour does not work in Arnold
- Update Manager
- Licensing
- Borrowing network license(s) from any location
- Can I use Forest Lite and RailClone Lite for my commercial projects?
- What are the license restrictions for the library models and sample scenes ?
- Does the software include some anti-piracy system?
- How does the activation process work?
- How many times can I activate a license?
- Can I transfer the license to another computer ?
- What is the difference between Stand-Alone and Network licenses?
- What are the requirements to use Network licenses?
- Are the Network licenses more expensive than the Stand-alone?
- Do I need to purchase additional licenses for my render farm?
- Can I edit scenes in one workstation while rendering in other with a single license ?
- Can I open scenes which use the plugin on computers that don't have an active license ?
- I have several workstations but a single Network license. As soon as a workstation opens a Forest scene, it grabs the license from the server. How can I avoid it ?
- How do I install the software in the render farm?
- Is there a guide describing the License Server, Server manager and the other related software?
- How to upgrade your license
- Licenses are missing
- 3DS Max 2021 was just released, when will it be supported by ForestPack and/or RailClone?
- Sales
- Purchasing
- Annual Maintenance Plans
- What is a Maintenance Plan?
- What happens when the Maintenance Plan period expires?
- How much does a Maintenance Plan cost?
- I have not renewed my Maintenance Plan for several years. How much must I pay to get the latest upgrade?
- What are the benefits of choosing a three-year plan?
- Why do you offer Maintenance Plans instead of scheduled upgrades?
- What products are Maintenance Plans available for?
- How can I verify and renew my Maintenance Plans?
- I have purchased a multi-license pack. Must I renew the maintenance plan for each license?