Knowledge Base iToo Software - Knowledge Base Please type some key words into the live search below to find answers to frequently asked questions Search RailClone FAQ>> See a list of all RailClone FAQ questions Page: Can I Use Bercon Gradient, Multi-Texture or CrossMap with RailClone Page: Expression shown in a tutorial does not work Page: RailClone is not rendering with Octane Page: I get several errors after uninstalling RailClone 2, and coming back to version 1.x. Why ? Page: Is it possible to have different versions of RailClone or Forest Pack installed at the same time? Page: Overlapping issues on rounded corners Page: Limit by Material ID not working Page: RailClone vs Max Creation Graphs Page: Why do segments in RailClone ignore my Materials Page: I'm following the books on a shelf tutorial. When I rotate the books with the transform operator the books spread out and do not change angle together. Page: The edges are deformed using RailClone with Clipping and Surface Page: Forest Colour or RailClone Colour does not work in Arnold Page: Performance is slow when using Viewport Statistics Page: Getting the Max minidump file Page: I got an DLL error opening the Style Editor. How can i fix it ? Page: I'm getting badly deformed geometry on corners with a small radius >> See a list of all RailClone FAQ questions Forest Pack FAQ>> See a list of all Forest Pack FAQ questions Page: When i use the Paint tool, the items are displaced in relation to the brush strokes. Why ? Page: What is the best way to create an excluding area for the grass, around the trees ? Page: How does Forest handle Material IDs ? Can i use VRayMultiSubTex with Forest ? Page: Borrowing network license(s) from any location Page: Rendering artifacts in Mental Ray Page: Flickering issues Page: I would like to improve my viewport performance, when using complex scene with Multiple Forest objects. Is it possible ? Page: Enabling debug mode in the License Server Page: Forest 4.1 and above: XRef error loading scenes that uses 4.0 Presets Page: Edges of Surface Areas Page: Forest Colour or RailClone Colour does not work in Arnold Page: What are the suggested settings to use billboards in my scenes ? Page: What are the recommended settings to use high-poly 3D trees and render complex scenes with Forest Pack ? Page: As soon as I use Forest Pack with Civil View elements, Mental Ray Max crashes, what is the problem ? Page: How to create dense grass Page: Getting the Max minidump file Page: "Some forest were not built correctly in the last render" error Page: "The density of items has reached the Max. Density limit" error Page: Distributed Rendering issues Page: Should i use meshes or proxies with Forest in V-Ray ? >> See a list of all Forest Pack FAQ questions Sales FAQ>> See a list of Sales related FAQ questions Page: Who will process my order? Page: How do I know the status of my order? Page: What is a Maintenance Plan? Page: What happens when the Maintenance Plan period expires? Page: Can I use Forest Lite and RailClone Lite for my commercial projects? Page: What are the license restrictions for the library models and sample scenes ? Page: More than one business day has passed since I ordered the software. Page: How can I get an invoice for my purchase? Page: How much does a Maintenance Plan cost? Page: I have not renewed my Maintenance Plan for several years. How much must i pay to get the latest upgrade? Page: What are the benefits of choosing a three-year plan? Page: Why do you offer Maintenance Plans instead of scheduled upgrades? Page: What products are Maintenance Plans available for? Page: How can I verify and renew my Maintenance Plans? Page: I have purchased a multi-license pack. Must I renew the maintenance plan for each license? Page: Do i need to purchase additional licenses for my render farm? Page: Can I edit scenes in one workstation while rendering in other with a single license ? Page: Can I open scenes which use the plugin on computers that don't have an active license ? Page: I have several workstations but a single Network license. As soon as a workstation opens a Forest scene, it grabs the license from the server. How can i avoid it ? Page: How do I install the software in the render farm? Page: How does the activation process work? Page: Is there a guide describing the License Server, Server manager and the other related software? Page: How many times can I activate a license? Page: Can I transfer the license to another computer ? Page: What is the difference between Stand-Alone and Network licenses? Page: What are the requirements to use Network licenses? Page: Are the Network licenses more expensive than the Stand-alone? Page: Can I share a volume discount Page: 3DS Max 2021 was just released, when will it be supported by Forest Pack and/or RailClone? Page: Why do I need to login into Update Manager to install the plugins? >> See a list of Sales related FAQ questions
